PEEPs & Person-Centred Fire Risk Assessments

Moving Beyond Policy to Verifiable Action.

Most housing providers and property managers have a PEEP policy on paper. Far fewer have an operational process that reliably identifies residents who cannot self-evacuate, records why, agrees on actionable solutions, and maintains current evidence for regulatory scrutiny.

System failures rarely happen at the policy stage; they occur during reconciliation, review, and escalation when responsibility quietly falls between housing management and compliance teams. At SOLDORLET, we deliver end-to-end framework designs, triage matrices, and staff training to ensure your person-centred fire risk procedures are robust, practical, and fully compliant.

Service Options.

1. End-to-End PEEP & PCFRA Programme Design

Scope:

Complete process architecture—from resident identification and triage to review and escalation.

Benefit:

Provides a clear, defensible matrix for deciding who requires a full person-centred assessment.

Focus:

Developing user-friendly templates for housing staff and establishing audit trails for resident non-engagement.

2. Implementation, Training & Systems Reconciliation

Scope:

Hands-on Housing Officer training and integration with your existing system of record.

Benefit:

Equips front-line staff to manage the process while keeping building-wide evacuation strategies aligned.

Focus:

Reassessing "stay-put" strategies when individual needs change, alongside building FRA reconciliation.

Meeting Evolving Statutory Expectations.

Defensible Decision-Making.

Our triage framework provides a transparent, legally defensible basis for prioritizing and conducting person-centred assessments.

Evidenced Resident Engagement.

We establish clear protocols to log engagement, refusal, or non-response—closing the documentation gap most providers struggle to evidence.

Building Strategy Alignment.

We interface individual PEEPs directly with your building’s overall Fire Risk Assessment, ensuring changes in resident needs update the building evacuation plan.

Rapid Turnaround & Handover.

Complete programme design, templating, and staff training handed over in six to ten weeks, with ongoing retainer support available.

Expert Support for Every Property.

Whether you are managing a single rental unit or a diverse commercial portfolio, our team is here to help you work smarter. Reach out today to discuss your next project, ensure your compliance is up to date, or explore new ways to protect your investment.

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02034322369 | sales@soldorlet.com